Skip to main content

WhatsApp

CRM WhatsApp

  1. Click on the WhatsApp link available in the CRM module to open the WhatsApp communication screen.
CRM - WhatsApp Integrations
  1. The WhatsApp interface is divided into two main sections:

    Left Panel: Displays a list of Leads, Contacts, and Customers.

    Right Panel: Displays the WhatsApp chat screen.

  2. Select a Lead, Contact, or Customer from the left panel to view or initiate a chat.

  3. You can send WhatsApp messages directly to the selected person from the chat screen.